Compatibility is a very important factor to consider when checking if Dolby Vision will work on HBO Max. That means you will have to make sure that your TV supports it. To do this, turn your TV on then go to its settings. Once there look for picture or display mode. While there you need to identify the Dolby Vision option. If that option is not there then chances are it’s not compatible with your TV. If it’s there and still doesn’t function then your HBO Max app needs to be updated.
There are many reasons why Dolby may not be functioning on your TV, these include your system being corrupted, the TV not being compatible, the app you’re using is outdated or the content is just not supported on your device. Fixing all of those problems is not hard. Before beginning to troubleshoot your device, you will have to turn your device off and on again then restart the HBO Max application. One of the easiest solutions is to simply stream your HBO Max from an alternative TV or device.
The second easiest solution is to clear your HBO application’s Cache. The third way to resolve this issue is to choose a show that is marked Dolby Vision.
How to fix Dolby vision not working on HBO max
Why Dolby isn’t working on HBO Max- There are multiple reasons why the service doesn’t work on HBO Max. Below is a list of those reasons.
Unsupported content- There are shows on HBO Max that are not compatible with Dolby Vision. This means that the service will not work if you are watching a show that is not supported by the service.
Incompatible TV- The Dolby Vision is a superior form of HDR. That’s why not all TVs will have it. This means that you’ll have to make sure that your TV is compatible with the service.
System corrupted- In some cases, the HBO app may contain errors or bugs in its Cache storage. It’s those errors that can cause the app to malfunction. To prevent this it’s essential to clean your Cache regularly.
App out of date- Another common problem is that the version of the HBO application that you’re running may be outdated.
Fix Dolby Vision not working on HBO Max- Fixing the problems associated with Dolby vision not working on HBO Max is easy to do. Before starting to solve the problem, you need to turn your TV off and on again and then restart the HBO application.
Choose a title labeled Dolby Vision- The shows on HBO Max that are compatible with Dolby vision will be marked. However, it doesn’t activate for all content. So you’ll have to check the show closely to check that Dolby Vision is available for it. To make sure you see it may be best to log in on the website, this is because the application marks them differently. Follow the steps below to check if a show or movie is Dolby Vision compatible:
Launch the HBO applicationLook for Dolby Vision and you should find a listChoose a show or movie to watchCheck that your device will activate Dolby Vision.
Stream on an alternative device- There is a possibility that the TV you’re using to watch HBO Max is not compatible with Dolby Vision. To get around this all you need to do is change the device that you’re streaming from, most devices support the technology, but some TVs don’t have that feature. Follow these steps to check if the device you’re streaming from is Dolby Vision compatible:
Check your TV’s settings. Move to display and sound settingsChoose pictureSelect picture modeLook for Dolby Vision, it should appear if it is part of the listed options.
Clear your HBO Max application Cache- By now you should know that the device you’re streaming from is Dolby Vision compatible. If there is still a problem then the issue may be within the app. The problems may be a result of cache files that are corrupted, those files will disrupt the application’s functionality. Clean up the device’s cache so your app can perform optimally. Here’s how to do that:
Open your device’s settingsSelect the application settingsClick manage installed appsChoose HBO MaxSelect clear Cache and clear the data.
In rare cases like IOS and Roku, you will need to completely uninstall the application and then reinstall it to successfully clear the cache.
Conclusion
The reasons why Dolby Vision doesn’t always work on HBO Max may vary. But the ways to solve the problem are all simple to complete when following the necessary instructions that are provided. Sometimes Dolby Vision may not work after a long period because the HBO app may be the issue. Fix the problem and get back to watching your favorite shows.
